Smarter brand improvement

Don't just measure your brand.
Improve it.

Independent brand ratings, transparent reviews and practical insights. Businesses can work with GoNoGo to understand score drivers, collect feedback and reply publicly, but no business can pay for a higher score or more favourable ranking.

GoNoGo Score Live
74 out of 100
Compliance & Regulation
82
Customer Satisfaction
76
Product Value
68
Innovation
71
Customer Support
78
Accessibility & Security
69

How it works

From sign-up to score improvement in three clear steps.

1

Your brand is already scored

Our methodology evaluates brands across six weighted categories using public data, reviews, and compliance signals. Hundreds of brands across the United Kingdom are already scored and live on the platform.

2

We build your plan

The platform analyses your breakdown, identifies the highest-impact areas, and generates a prioritised action plan — unique to your brand, updated as things change.

3

You improve and show it

Execute the plan. Your score updates. Display your live GoNoGo badge on your website, and use QR codes to collect real-time feedback at any location.

The GoNoGo Action Plan

A tailored roadmap to a better score

Other platforms tell you your score. GoNoGo tells you exactly what to do about it. We analyse your scoring breakdown across all six categories, identify the weakest areas with the highest improvement potential, and generate a prioritised, step-by-step action plan — unique to your brand.

Pinpoint weak spots We identify which of your six scoring categories are dragging your overall score down the most.
Ranked by impact Actions are ordered by likely point gain — so your team knows where to invest time and budget first.
Score-lift modelling See how much your score could move if you improve a category, before you commit resources.
Continuously updated As your score changes and new reviews come in, the plan adapts automatically. It's never static.
GoNoGo Action Plan Live
Customer Support — Highest impact Reduce average resolution time from 72h to under 24h. Implement a first-response SLA and auto-acknowledgement.
+4 pts Customer Satisfaction
Digital Experience — Quick win Simplify the account dashboard. 38% of negative feedback mentions confusing navigation.
+2 pts Innovation
Pricing Transparency — Trust builder Publish a clear fee schedule. Competitors in your sector score 12% higher on Value for this alone.
+2 pts Product Value

Everything in the portal

See what's happening, understand what it means, take the next best action.

Live score badge

Embed a real-time GoNoGo badge on your website, landing pages, and email signatures.

GoNoGo action plan

A prioritised, auto-updating improvement roadmap tailored to your brand's scoring profile.

Score-lift modelling

Forecast how improving a category could move your score before you invest time or budget.

Reply coach

Suggested tones, pre-reply checks, and ready-to-edit templates for customer responses.

Review intelligence

See recurring themes in feedback and how they connect back to specific scoring categories.

Peer benchmarking

Track where you sit against competitors and where the biggest point opportunities remain.

QR feedback

Branded QR codes for branches, stores, clinics or service points — collect Go/NoGo votes instantly.

Performance dashboard

KPIs, trends, and category breakdowns in one place. See what's improving and what still needs work.

Simple, transparent pricing

Start free. Upgrade when you're ready.

Free

Claim Your Brand

£0 / forever

Take ownership of your brand profile and start engaging with customer reviews at no cost.

  • View your brand's public reviews
  • Reply to customer reviews
  • Verified brand profile badge
Claim your brand

No credit card. No commitment. Just claim and reply.

GoNoGo does not sell higher scores. Brands pay for access, tools and insight — never for better ratings.

Claim your brand

Fill in your details and our team will verify your identity and activate your brand portal access.

We respond within two business days
Identity verification for brand protection
Free tier — no payment required

How business participation works

GoNoGo helps brands understand the drivers behind their public score, gather customer feedback, respond to reviews, and improve trust through transparent engagement. GoNoGo's tools are designed to help brands act on insight and communicate with customers more effectively, while preserving the independence of GoNoGo's ratings and review systems.

Brands can claim and manage their profile, reply publicly where appropriate, invite customer feedback through GoNoGo tools, and display approved GoNoGo widgets or badges where eligible. However, commercial participation does not guarantee a particular score, ranking, badge status, review outcome, or editorial position.

No pay-to-play. GoNoGo does not sell higher scores, better rankings, removal of genuine reviews, or favourable editorial treatment. Payment for business tools, profile services, widgets, data access, or badge licences does not affect the independence of GoNoGo's scores or reviews.

Claiming a profile lets an authorised representative verify their connection to the brand, respond to reviews, access business tools, and manage certain factual profile details. Claiming a profile does not transfer ownership of the page, does not give the brand control over GoNoGo's editorial content or scoring, and does not guarantee any score, ranking, badge or review outcome.

Read how GoNoGo scores work