Gauteng GovReview Hub – Traffic Departments
Compliance
Max 20 pts
Licensing, POPIA, audit findings, protocols.
Customer Satisfaction
Max 25 pts
Queue length, reviews, inclusivity, complaint handling.
Service Offering
Max 25 pts
Renewals, testing, vehicle licensing, turnaround.
Innovation
Max 10 pts
Online booking, live queue, SMS/e-mail updates.
Customer Support
Max 15 pts
Manager access, escalation path, multilingual help.
Accessibility & Security
Max 10 pts
Hours, disability access, public transport, uptime.
Traffic Departments (Top 15, ranked)